Our Simple Process
Six steps from first conversation to move-in day, with no guesswork in between.
Every T-City project runs the same six steps: we get to know you and study your lot, design it in-house, handle the city permits as your representative, run interior design in parallel, set out your price and schedule in writing, then build with daily photo and video updates through a private client portal.
- 01
Getting to Know You
We listen, explore your vision, and conduct a feasibility study. This is where we establish what your lot actually permits — zoning, lot area, frontage, transit proximity and site conditions — and set the realistic options against each other before anyone draws anything.
- 02
Architectural Design
Our in-house team brings your ideas to life while keeping things practical. Because design sits with the same team that will build the project, what gets drawn is what can actually be built, and priced accurately.
- 03
City Permits
We handle all the paperwork and act as your representative. The permit file is our responsibility, not yours, and managing it in-house is what lets us plan the construction schedule realistically.
- 04
Interior Design
Design meetings begin while permits are in motion, so the two phases run in parallel rather than in sequence. This is where finish level gets decided, and it is the part of the budget you have most control over.
- 05
Establish Timelines
We set out the price and the construction schedule in writing, with a target move-in date. This happens before construction begins, when the design is complete and the scope is genuinely known.
- 06
Construction Begins
Daily updates with photos and videos, plus a private online portal to track progress. You can follow the build without chasing anyone for an answer or standing in the middle of the site.
How does this process avoid surprise costs?
By not quoting until we can quote honestly. Pricing happens after feasibility and design, when scope is genuinely known, rather than as an attractive early number revised upward once reality arrives.
It also helps that design, permitting and construction all sit with one team. Most cost overruns and delays originate in the handoffs between an architect, a permit consultant and a general contractor who meet for the first time on your project. Removing those handoffs removes most of the risk.
What protection do I have when it is finished?
New homes built by a BC Housing Licensed Residential Builder must carry third-party home warranty insurance, known as 2-5-10 coverage: materials and labour for 12 months on most defects (24 months for major systems such as electrical, plumbing and heating), 5 years on the building envelope, including water penetration, and 10 years on structure.
Renovation work is not covered by that insurance, so for renovations we set out the workmanship warranty in the contract.
Common questions
Questions, Answered.
How long does the whole process take?
Permitting is almost always the longest phase, and it varies by municipality and project type. We set the construction schedule and a target move-in date at step five, before construction begins.
When do I find out the price?
After feasibility and design, at step five. Quoting earlier means quoting on assumptions, which is how surprise costs happen.
Can I make changes during construction?
Changes are possible but they are the main thing that changes your price and schedule. We front-load decisions into interior design at step four for exactly that reason.
What is the client portal?
A private online space where daily photos and videos of your build are posted, so you can track progress without needing to visit the site or chase updates.
Let’s build together
Have a Project in Mind?
Every project starts with a free lot check. Send us the address and we reply within one business day, with no obligation.